FAQ & policies

When will my item be shipped?

We aim to have all products to be packed and shipped within 2-3 business days. express postage items we will aim to get out next day.

Once shipped how long may it take to get to me?

As we use Australia post as our main postage supplier, please have a look at their website for updated shipping times.

What is your refund policy?
We do not accept returns on any product, unless proven that the product was damaged in the shipping process. for Rip and Ship items. all items opened on stream are the liability of the buyer. no change of mind will be accepted if the product is already opened.